Schedule or Cancel a Courier Pickup
Schedule Your Courier Pickup
Cancel Your Courier Pickup
Cancel regular pickupAvailable only to customers with regular pickup.
Please note that you must cancel the pickup no later than 12 noon. You can cancel future pickups at any given date.
If you want to cancel your pickup permanently, please contact your DHL Express Sales Executive directly or on +45 70 345 345.
Cancel ad hoc pickup
Available only to customers with ad hoc bookings done by Customer Service.
Please note that you must cancel the pickup as early as possible. This gives us the possibility to change the route. Latest cancellation time is 16:30. Later cancellations will be processed the following work day.